NENA is proud that, through our partnership with Virtual Academy, we’ve been able to create an invaluable resource for individuals, trainers, and 9-1-1 centers. Now more than ever it is imperative everyone handling 9-1-1 requests for service receives the best possible training from day one on the job. NENA’s Call-Taking & Dispatch Core Competencies for the Emergency Communications Specialist program makes that possible at a price everyone can afford.

When I saw Virtual Academy’s work and encountered their team, I realized that we could create phenomenal training together. We are in an era with industry-wide PSAP understaffing and scheduling challenges, but we do not need to fall behind in training and educating 9-1-1 professionals. I found extraordinary partners in Virtual Academy who will help us meet those challenges to deliver high-caliber training.

We are looking forward to our partnership with Virtual Academy because it will allow us to take our existing training program for 9-1-1 and dispatch professionals across the state to the next level.  They offer a wide variety of industry-specific courses through a platform that is more accessible to the staff in our 9-1-1 dispatch centers.  Serving the citizens and visitors of Alabama with a standard of care in the event of an emergency is our goal, and training is one component of that.

The addition of Virtual Academy as a Media Partner of Within the Trenches Media is a no brainer. This partnership brings a fresh resource to those within the trenches of 9-1-1 and we are excited to share our expertise through the power of storytelling, roundtable discussions, and so much more.

By partnering with Virtual Academy, we are enabling many departments to achieve the majority of their P.O.S.T. requirements without losing valuable time away from their assignments. The ability to eliminate one day of academy training and replace those hours with Virtual Academy courses will save our Department of 850+ nearly $250,000.

I can’t tell you how important Virtual Academy has been for our agency during the COVID time.  We have been able to continue our level of training and are prepared to meet all of the State POST requirements for this year for all of our officers.

Partnering with Virtual Academy to bring distance learning to our 1,200 officers is one of the best decisions we ever made. Not only has this option increased the total amount of training we deliver, at low cost and high convenience, it has allowed us to move compliance courses online and thus to create more discretion in our live training curriculum. As a CALEA participating department, this saves us an enormous amount of time, money, and trouble. The interface is simple and user friendly, and VA provides outstanding admin service and tech support. If your agency is looking for ways to improve training, start here. It makes everything easier.

Virtual Academy's training is the most advanced, professional, and cutting-edge online training of the future. We have been using Virtual Academy for over a year and we can't imagine training without it.

Virtual Academy allows me to customize training to each officers skill level and easily track progress.

Virtual Academy has been a wonderful asset to our department. The virtual training allows our officers to train at their own choosing, and allows them to better customize their training experience. With the advent of the new FTO software, we could not be more thrilled to be partnering with Virtual Academy. You will not find a better training platform at this price point, period.

I am amazed at the amount of valuable information and am highly impressed with the professional courses.

The Virtual Academy team is exceptional. They helped us get started in no time.

The value of this partnership comes down to providing opportunities to departments so that communities have officers with the most current and up to date training at their fingertips. The ultimate beneficiary is the public.

I am amazed at the amount of valuable information that I obtained, and highly impressed with the professional courses that Virtual Academy provides.

Definitely the most intuitive way to train!

By partnering with Virtual Academy, we are enabling many departments to achieve the majority of their P.O.S.T. requirements without losing valuable time away from their assignments. The ability to eliminate one day of academy training and replace those hours with Virtual Academy courses will save our Department of 850+ nearly $250,000.

Virtual Academy is world-class. Everything they do is top-notch.

Good tool for training. We have been assigning courses over the past quarter and we have uploaded policies and memos into the system and everything is going great.