Courses
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4th Amendment Exceptions Part 1
This course covers some exceptions to the 4th Amendment, including the plain view seizure doctrine, the plain feel seizure doctrine,…
Duration
1 Hour
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4th Amendment Exceptions Part 2
This course covers the search incident to arrest and consent search exceptions to the 4th Amendment. Norman Comeaux covers the…
Duration
1 Hour
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9-1-1 Cape Building
The 9-1-1 professional is a hero, and heroes wear capes. The 9-1-1 cape helps protect you from tough calls, helps…
Duration
1 Hour
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9-1-1 Public Education
In this course, Jodi Springer will be discussing her experience in creating a public education program. She will discuss how…
Duration
1 Hour
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9-8-8 Basics
9-8-8 will be a big part of our crisis continuum in the future by providing the right resource when police,…
Duration
1 Hour
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A New Approach to Officer Safety: CLEAR Thinking
The purpose of this course is to increase officer safety by improving the quality of officer and citizen encounters through…
Duration
2 Hours
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A Survivor’s Guide to Life After an Officer Involved Shooting
Officer involved shootings are worst-case scenario situations that no officer wants to face, but when they occur, what happens after?…
Duration
1 Hour
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AMBER and Silver Alert Initiatives
This course will examine the national and state efforts in developing and implementing protection strategies relating to children and seniors.…
Duration
2 Hours
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AMBER and Silver Alerts for Telecommunicators
This course will examine the national and state efforts in developing and implementing protection strategies relating to children and seniors.…
Duration
2 Hours
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Active Listening Skills
In this course, JC Ferguson will discuss how to listen empathically and critically, how to feel what someone else if…
Duration
1 Hour
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Active Threat Calls and the Fire Dispatcher
This course discusses active threat response for fire communications. In this one-hour session, Tracy Ertl discusses topics such as the…
Duration
1 Hour
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Advanced Harassment and Discrimination Training
This training goes into detail explaining types of harassment and discrimination, including hostile work environments and complaint retaliation. It also…
Duration
30 Minutes
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Advanced Human Trafficking Investigations
This course is a continuation of Introduction to Human Trafficking and delves deeper into investigative and legal considerations, along with…
Duration
2 Hours
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Applying Emotional Intelligence to Better Communication
Emotional intelligence is vital for building trust and connections, which leads to effective and clear communication. In this course, Carl…
Duration
1 Hour
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Assisting Police K-9s
Everyone loves dogs and can become enamored when K-9 teams arrive on scene. Understanding the key role officers play in…
Duration
1 Hour
Autism Awareness for 9-1-1 Telecommunicators
This course will provide an understanding of the impact and challenges of an Autism Spectrum Disorder (ASD) Emergency on telecommunicators,…
Duration
1 Hour
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Autism Awareness for First Responders
This course will provide tools to increase awareness of behaviors that might indicate an autism spectrum disorder or closely associated…
Duration
1 Hour
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Autism Response for Law Enforcement
Statistically, officers will encounter an individual with Autism Spectrum Disorder. It is imperative for officers to know how to handle…
Duration
2 Hours
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Baselines, Anomalies, and the Willingness to Act: Corrections Basics
In jails and prisons, a small crisis such as a fight could grow quickly into a larger crisis. Identifying anomalies…
Duration
1 Hour
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Basic Computer Skills
This is an introductory course in the use of the computer, the use of the Internet for research, and the…
Duration
2 Hours
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Basic Intelligence Gathering
A correctional officer is able to gather a lot of information inside their facility that can help prevent fights, assaults,…
Duration
2 Hours
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Basic Interview Techniques: Effective Information Gathering
In this course, Victor Lauria will be discussing basic interview techniques, focusing on how to effectively gain information from witnesses,…
Duration
1 Hour
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Basic Interview Techniques: Seeking the Truth
In this course, Victor Lauria will be discussing basic interview techniques, focusing on how to determine if a suspect is…
Duration
1 Hour
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Be Prepared
In this course, Leslie Whitham, ENP will discuss how to be prepared in your communications center before the phone even…
Duration
1 Hour
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Behavior Science: Violence Prediction and Control: A Primer
The Violence Prediction and Control Course was made to be as critical as body armor for officers. Hundreds of studies…
Duration
1 Hour
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Blending Mission, Vision, and Values
In this course, Retired Police Chief Tim Christol will explain how mission, vision, and values affect the culture of the…
Duration
2 Hours
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Bloodborne & Airborne Pathogens and PPE Use
This course is designed to provide law enforcement and corrections officers with knowledge to recognize, prepare for, and react to…
Duration
1 Hour
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Bloom’s Taxonomy
Bloom’s Taxonomy is a large structure that shows the progression from one level of learning to another, and just having…
Duration
1 Hour
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Building 9-1-1 Lifebridges to Suicide Callers: An Introduction
Most 9-1-1 professionals do their best to manage calls with those struggling with suicide. However, traditionally, these very first responders…
Duration
2 Hours
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Building K-12 Options-Based Response Programs
K-12 facilities experience unique challenges when implementing options-based response programs. These challenges stem from a top-down approach to infrastructure improvement…
Duration
2 Hours
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Building Trust on Both Sides of the Console
This one-hour course focuses on how consideration, communication, and consistency can help build trust between dispatchers and field responders.
Duration
1 Hour
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Call Classification for Telecommunicators
Designed primarily for new telecommunicators, this course will review some of the common call classifications for law, fire, and EMS.…
Duration
1 Hour
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Career Development Programs for Employee Retention
In this course, Retired Chief Tim Christol will discuss how to create and execute a career development plan. This course…
Duration
1 Hour
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Child Sex Abuse (5th edition)
MODULE III: This module enables the participant to be introduced to one of the most complex areas in Criminal Investigations:…
Duration
1 Hour
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Child Sex Abuse 2020
Child Sex Abuse 2020 provides an overview of child physical and sexual abuse. This course will discuss family dynamics, factors…
Duration
1 Hour
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Child Sexual Abuse 6th Edition
This course will cover an overview of the issue of child abuse covering topics such as the nature of child…
Duration
1 Hour
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Clery Act for Campus Law Enforcement
This course will provide basic knowledge about Clery Act reporting, educating officers in what to include and how to report…
Duration
1 Hour
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Close Contact Edged Weapons Defense
This course is designed to address close range knife attacks against officers. The phenomenon is becoming increasingly more common today…
Duration
2 Hours
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Collecting and Preserving Electronic Evidence
Digital evidence is more prevalent than DNA and fingerprints in most cases nowadays, and they say on average, a person…
Duration
1 Hour
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Communication and Intrinsic Bias
The process of communication is very important to us as law enforcement officers. What we say is important, but how…
Duration
1 Hour
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Community Policing and Engagement
A lack of trust between a community and a law enforcement agency can prevent collaboration and relationship building. To be…
Duration
2 Hours
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Community Policing in the 21st Century
In May 2015, the United States Department of Justice released the comprehensive findings of the President’s Task Force on 21st…
Duration
2 Hours
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Components of Child Abuse Investigations
This course covers an overview of the issue of child abuse, including topics such as the nature of child abuse,…
Duration
2 Hours
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Constitutional Policing: Protect Then Serve
The lack of trust the public has in law enforcement is at an all-time low. That lack of trust effects…
Duration
2 Hours
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Correctional Risk
The best way correction officers can keep their community safe is by reducing risk in the people committed to your…
Duration
1 Hour
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Courtroom Testimony
All law enforcement officers will be required to testify regularly during their careers. Whether a seasoned veteran, a rookie fresh…
Duration
2 Hours
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Creating Effective Training Programs: A Discussion
This course is a recording of Creating Effective Training Programs filmed at NENA’s 2022 Conference Expo in Louisville, KY. Rob…
Duration
1 Hour
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Crime Scene Preservation for Correctional Officers
Correctional officers are an extended branch of the criminal justice system and face the same challenges as law enforcement officers…
Duration
1 Hour
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Crisis Intervention for those with Mental Illness
The American Psychological Association estimates that approximately half of all Americans will qualify as having a mental health issue or…
Duration
1 Hour
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Crisis Leadership
This course will provide insight into how to prepare for a crisis as a first-line supervisor before one occurs, causing…
Duration
2 Hours
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Crisis in Correctional Environments: When It Hits the Fan - Now What?
In jails and prisons, a small crisis such as a fight could grow quickly into a larger crisis. Understanding the…
Duration
1 Hour
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DISC Assessment: Building Connections
This course discusses how to better understand yourself and others by using the DISC personality assessment. In this one-hour session,…
Duration
1 Hour
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De-escalation for Law Enforcement
This course will provide personnel with conflict prevention and conflict resolution techniques. Officers will learn how to make themselves a…
Duration
1 Hour
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De-escalation for Telecommunicators
Verbal Defense & Influence is a tactical communication program based on the groundbreaking work of Dr. George Thompson. Depending on…
Duration
1 Hour
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Deaf and Hard of Hearing Awareness for First Responders
Nearly 48 million Americans have some degree of hearing loss, which means that it is critical for first responders to…
Duration
1 Hour
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Dealing With Difficult Toxic and Problematic Coworkers
There's always that one person at work who never has anything positive to say, riles up other team members, and…
Duration
1 Hour
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Decision Making: The Foundation of Reasonable Force - A Primer
This course is an abbreviated edition of the Command Presence four-hour training on use of force, including evidence-based factors affecting…
Duration
1 Hour
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Decision Making: The Foundation of Reasonable Force for Supervisors - A Primer
This course is an abbreviated edition of the Command Presence five-hour training on use of force for supervisors, including vital…
Duration
1 Hour
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Detention Facility Cell and Body Shakedowns
In this course, Bob Greenwood will discuss how to maintain prison and personal safety through cell, common areas, and body…
Duration
2 Hours
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Difficult Conversations
Any time you bring a diverse group of people together into a work environment that is at times both emotionally…
Duration
1 Hour
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Dispatching Wildfires: Risks with Climate Change
Climate change has increased the risk for wildland fires around the world. There is an ever-increasing need for telecommunicators to…
Duration
1 Hour
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Diversity Intelligence in 9-1-1
In today’s diverse environment, it is vital to know how to navigate and embrace diversity to create a safe and…
Duration
1 Hour
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Dog Encounters for Law Enforcement Officers
On average, one in every three households that officers respond to will have a dog present. This course provides officers…
Duration
2 Hours
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Domestic Violence: Call Through Investigations
A proactive response by law enforcement to domestic violence incidents is key to a successful case. Knowing the state statutes,…
Duration
2 Hours
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Drones, LPR's, and Pole Cameras
This course explores the legal implications of using drones, license plate readers (LPRs), and pole cameras in law enforcement. Anthony…
Duration
1 Hour
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EMD: Back to Basics
In this one-hour course, Tracy Eldridge discusses the basics of emergency medical dispatch, including the responsibilities of EMD, legal and…
Duration
1 Hour
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EVOC: 2020
EVOC: 2020 is a Tennessee-specific course that teaches officers how to drive more professionally. The course starts in the classroom…
Duration
2 Hours
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EVOC: Precision Driving
This course is intended to help officers develop practical skills to empower them to operate emergency vehicles in a safe…
Duration
1 Hour
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Effective Communication for Law Enforcement
From the first line to senior staff, law enforcement officers use communication skills to direct, inform, and persuade others to…
Duration
2 Hours
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Effective Communication for Telecommunicators
From the first line to senior staff, law enforcement officers use communication skills to direct, inform, and persuade others to…
Duration
2 Hours
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Effective Communications
Effective communication is foundational to pretty much everything else, especially for people in leadership positions. Communication is something we have…
Duration
3 Hours
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Effectively Managing LGBTI/Transgender Inmates
This course will provide a basic understanding of how you can effectively manage and communicate with LGBTI, transgender, and intersex…
Duration
1 Hour
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Emotional Intelligence and Duty to Intervene
This course will discuss the importance of emotional intelligence in staying calm in the field as well as an officer’s…
Duration
1 Hour
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Ensuring MLTS Compliance in Public Safety: A Focus on Kari's Law and the RAY BAUM's Act
In this course, the student will learn what MLTS is as well as best practices for handling MLTS (Multi Line…
Duration
1 Hour
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Ethical Issues for Law Enforcement (Thompson)
Ethical Issues for Law Enforcement explores ideas and information in and around ethical decision-making as it pertains to law enforcement.…
Duration
3 Hours
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Ethical Issues for Law Enforcement: A Primer
Ethical Issues for Law Enforcement explores ideas and information in and around ethical decision-making as it pertains to law enforcement.…
Duration
1 Hour
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Ethical Leadership
In this course, Neal Rossow will discuss the leadership obligation when it comes to ethics and the agency culture, how…
Duration
1 Hour
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Ethical Leadership for Telecommunicators
This course provides telecommunicators with a pragmatic understanding, reflection, and discussion of ethical issues and dilemmas in the workplace. Participants…
Duration
2 Hours
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Ethics
In the law enforcement profession, an ethical mishap at one agency can impact agencies around the country. Now more than…
Duration
1 Hour
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Fall Protection Safety
Falls are one of the leading causes of construction and general industry accidents with over 500 fall-related deaths occurring every…
Duration
30 Minutes
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Field Sobriety Refresher
This course will provide a refresher and update on Standardized Field Sobriety Tests. The course will cover cues that indicate…
Duration
2 Hours
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Fire Dispatching for High Rise Buildings
This course discusses dispatching for fires in high-rise buildings. In this onehour session, Tracy Ertl discusses statistics concerning high-rise fires,…
Duration
1 Hour
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Firearms Training - AR-15 Rifle
This course is designed to provide officers with a working knowledge of basic firearms safety as it relates to the…
Duration
1 Hour
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Firearms Training - Beretta 92FS Pistol
This course is designed to provide officers with a working knowledge of basic firearms safety and knowledge of the operation…
Duration
1 Hour
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Firearms Training - GLOCK 22 Pistol
This course is designed to provide officers with a working knowledge of basic firearms safety as it relates to the…
Duration
1 Hour
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Firearms Training - KAHR Arms CT9 Pistol
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…
Duration
30 Minutes
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Firearms Training - M1911A1 Pistol
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…
Duration
30 Minutes
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Firearms Training - Remington 870 Shotgun
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…
Duration
30 Minutes
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Firearms Training - Ruger LC9s Pistol
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…
Duration
30 Minutes
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Firearms Training - Sig Sauer P225 Pistol
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…
Duration
1 Hour
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Firearms Training - Sig Sauer P228 Pistol
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…
Duration
1 Hour
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Firearms Training - Smith & Wesson M&P9 Pistol
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…
Duration
1 Hour
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Firearms Training - Smith & Wesson Model 49 J Frame Revolver
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…
Duration
30 Minutes
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Firearms Training - Springfield Armory XD Pistol
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…
Duration
30 Minutes
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Fitness for First Responders: Yoga
This training uses tactical breath work, physical drills, and cognitive behavioral therapy resulting in optimal functioning of the entire psychophysiological…
Duration
3 Hours
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Followership
No matter what position we hold, we all report to someone and have directives we must follow. The success of…
Duration
1 Hour
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Foundations of Emergency Mental Health Dispatching – An Introduction
This course is a condensed version of the five-hour specialized training course Foundations of Emergency Mental Health Dispatching. It will…
Duration
1 Hour
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Fundamentals of Courtroom Security
Courtroom Security will give the learner specific targets and goals to increase/enhance the safety and security of their court operation.…
Duration
1 Hour
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Fundamentals of Marksmanship
This course gives a general overview of the fundamentals of marksmanship for both pistols and rifles. Zach Gayden demonstrates proper…
Duration
1 Hour
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Generational Differences and Developing Generational Competency
In this course, Dr. Marshall Jones will equip first line supervisors with the knowledge and skills to effectively manage a…
Duration
2 Hours