Blogs

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Navigating the 9-1-1

Telecommunicator's Toolkit: Tips for Handling High-Stress Calls

The Future of Public Safety: How Technology is Transforming Emergency Response

New Course Release:

"Coping With 911 Grief & Loss During the Holidays" by Tracy Ertl

New Course Release:

"Specialty Investigations" by Joe Willis

Leading from the Front: Building Strong Leadership in Law Enforcement

Mental Health in the Line of Duty: Resources for First Responders

New Course Release:

"Mr. Rogers or Mr. Hyde Which Type of CTO are You" by Kris Inman

New Course Release:

"Prepare Your Backpack: Emotional Survival for the 9-1-1 Professional" by Stephen Johnson

Avoid the Fallout: Strengthening Law Enforcement with Smarter Policy Management

Seconds Matter: Why 911 Dispatch Needs Modern Policy Management

New Course Release:

"Communicating Discipline The Critical Exchange" by Kris Inman

New Course Release:

"Serving Veterans When They Call 911" by Tracy Ertl