Benefits of a Quality Assurance and Quality Improvement Program Roll Call
Course Length: 5 Minutes
Meet your Instructor
Jennifer Schwendimann
Expertise:
Tennessee Emergency Communications Board
Jennifer Schwendimann has 13 years of experience in the 9-1-1 field. She started as a telecommunicator at Williamson County 9-1-1 and went on to serve as a training and quality assurance coordinator and, most recently, as operations manager. She is currently the Training Coordinator of the Tennessee Emergency Communications Board.
Other Courses from Jennifer Schwendimann
Training and Maintaining: Components to a Successful Training Program
Benefits of a Quality Assurance and Quality Improvement Program Roll Call
Reducing Liability in Your Comm Center Roll Call
Defining Quality Assurance in a Comm Center Roll Call
Quality Assurance: Improving Quality in the Communication Center