Headset Hot Topic: Impacting Change Through Storytelling
This course is a discussion led by Ricardo Martinez and Sara Weston with a class of telecommunicators to impart the importance of storytelling in 9-1-1. Everyone has a story, and this course discusses how you can use your stories to help change the public’s perception of 9-1-1, encourage growth and sharing in your community, and help callers all through the power of storytelling
Course Length: 1 Hour
Meet your Instructor
Sara Weston & Ricardo Martinez
Expertise:
Sara Weston is the founder and Executive Director of 911der Women, Inc. and CEO of Sara Weston Consulting, LLC. She has worked in the 911 community for 17 years.
Ricardo Martinez is the creator and host of the Within the Trenches podcast that features the stories of 9-1-1 dispatchers. He has been a 9-1-1 dispatcher for 13 years.