The Art Of Communication: Giving and Receiving Feedback
Course Length: 1 Hour
Meet your Instructor
Dru Clarke
Expertise:
Dru Clarke started as a telecommunicator with Fairfax County in 2013 where he became a calltaker, police and fire dispatcher, CTO, DCJS instructor, EMDi, quality assurance specialist, Training Instructor, and Operations Supervisor. Dru has a passion for the people, and through his instructorships he creates impactful continuous educational seminars that inspire lasting change. He is proactive and personable, with an expertise in public speaking and workplace momentum. He creates, coordinates, and implements new ideas and trainings seamlessly into the workplace. With his keen eye for detail, he transforms missions and goals into action. He puts people before policy, culture before strategy, and receives a "Return on Influence" with each employee he engages. Leading with love, courage, and vulnerability, Dru carves out brave new spaces within the workplace where all can be seen and feel included. He is a catalyst for change, compass for truth, and curator of innovation. In 2020, he launched his training firm ChangeTalk where he teaches a variety of leadership topics to industry professionals. Today, Dru is a Training Manager with Carbyne, the worlds largest provider of advanced mobile location services. With Carbyne, Dru hopes to provide front line call takers and dispatchers with the NextGen911 solutions that will enable and empower them to get the right help to the right people every single time.