Fear of Change with Next Generation 9-1-1
This rollcall training discusses why many telecommunicators fear Next Generation 9-1-1. For more detailed training on this topic, see course “Next Generation 9-1-1 Basics”.
Course Length: 3 Minutes
Meet your Instructor
Leah Missildine
Expertise:
Leah Missildine is the Executive Director of the Alabama 9-1-1 Board; she’s been with the state board since its creation in 2013. Prior to joining the Alabama 9-1-1 Board, Mrs. Missildine served 15 years with the City of Auburn, AL Communications Division beginning as a part-time dispatcher and eventually promoting to the Director’s position. Mrs. Missildine received a Bachelor’s degree in Arts and a Master’s degree in Public Administration from Auburn University. She and her husband, Matt, have one son, James.
Other Courses from Leah Missildine
How Technology is Empowering 9-1-1