Upcoming Courses
COURSE NAME
COURSE OVERVIEW
Cumulative and critical incident stress have a profound impact on 9-1-1 professionals both on and off the job. If we are going to thrive in our careers, we need to move beyond awareness and take practical steps to prepare ourselves for the journey ahead. Most of us have the information, but how do we spark transformation? This course explores the types of stresses we encounter, provides tools to meet the demands of the 9-1-1 profession, and empowers us to experience transformative joy. Come learn what to pack, and what not to pack, in your 9-1-1 emotional survival backpack.
In this course, Stephen James Johnson will equip leaders in communication centers with the communication skills needed to navigate and implement change in the workplace. The course focuses on motivational interviewing techniques to foster collaboration, build rapport, and empower team members to embrace change, leading to improved team performance and higher retention rates.
This course explores the legal implications of using drones, license plate readers (LPRs), and pole cameras in law enforcement. Anthony Bandiero will cover Fourth Amendment concerns like privacy and surveillance, and emphasizes the importance of balancing crime control with individual freedoms. By understanding the legal boundaries and best practices for using these technologies, law enforcement officers can effectively utilize them while upholding constitutional rights.
This course is designed for law enforcement officers working in a school environment. The course covers how the Fourth Amendment applies to School Resource Officers (SROs) and their interactions with students. Anthony Bandiero will discuss the legal basis for SRO searches, including important court cases and the development of the TLO standard; best practices for SROs conducting searches, including working with school administrators and using non-coercive tactics; special considerations for searches involving juveniles, including Miranda rights and consent searches; and suspicionless searches, such as the use of metal detectors and canine sniffs.