NexGen 9-1-1 Basics
![NexGen 9-1-1 Basics](https://s3.dualstack.us-east-1.amazonaws.com/busites_www/virtualacademy/user_data/1/2/234/uploads/nextgenthumbnailfinal2_1701872062.jpg)
In this course Leah Missildine and Sara Weston, PMP, ENP will talk about the fears and objections to next generation 9-1-1 and emphasize the importance of telecommunicators asking questions and having a voice in the future of their centers and in the future of 9-1-1. They will explain the benefits of embracing this new technology, outline basic NG9-1-1 terminology, and discuss what you can expect at your center when transitions to NG9-1-1.
Course Length: 1 Hour
Meet your Instructor
![Leah Missildine](https://s3.dualstack.us-east-1.amazonaws.com/busites_www/virtualacademy/user_data/1/2/234/uploads/leah_missildine_1692122445.png)
Leah Missildine
Expertise:
Leah Missildine is the Executive Director of the Alabama 9-1-1 Board; she’s been with the state board since its creation in 2013. Prior to joining the Alabama 9-1-1 Board, Mrs. Missildine served 15 years with the City of Auburn, AL Communications Division beginning as a part-time dispatcher and eventually promoting to the Director’s position. Mrs. Missildine received a Bachelor’s degree in Arts and a Master’s degree in Public Administration from Auburn University. She and her husband, Matt, have one son, James.
Other Courses from Leah Missildine
How Technology is Empowering 9-1-1