Active Listening for Telecommunicators
![Active Listening for Telecommunicators](https://s3.dualstack.us-east-1.amazonaws.com/busites_www/virtualacademy/user_data/1/2/234/uploads/alft_thumbnail_1699457579.jpg)
This rollcall training defines what active listening is and how it is vital to telecommunicators. For more detailed training on this topic, see course “Active Listening Skills”
Course Length: 5 Minutes
Meet your Instructor
JC Ferguson
Expertise:
JC Ferguson is currently Commander over the Training Academy and Continuing Education for the Communications division of Austin-Travis Co EMS. His past experience includes service industry management, pavement engineering and emergency public service with experience in fire fighting, law enforcement, EMS and communications/dispatch.