Here to Help …
Every Step of the Way

Comprehensive Support Services

Our intuitive platform and 24/7 support allows each individual within your department to maximize their time spent learning and minimize their time fumbling with navigation. We are here to provide comprehensive support– from guided system implementation and setup to instructional design consultation to assist you in developing your own courses.


Virtual Academy | technology in teaching | Guided Implementation/Setup

Guided Implementation/Setup

While the Virtual Academy TMS is intuitive and easy to use, we are here at every step of the way to ensure that it is correctly set up and optimized to meet your department’s needs.

Virtual Academy | Training and Orientation

Training and Orientation

Take advantage of our full library of helpful how-to videos, providing instant self-help instruction to answer any questions you may have.

Virtual Academy | 24/7 Technical Support

24/7 Technical Support

Enjoy 24/7 access to our U.S. based and professionally trained technical support team – 98% satisfaction rating.


Virtual Academy | Custom Course Development

Custom Course Development

Take advantage of our professional content development team to build a class or series of classes to meet a specialized training need.

Virtual Academy | System Customization

System Customization

Have a need for a custom solution? Virtual Academy can work with your organization to customize our training management solutions to meet your unique needs.

Virtual Academy | Pre-approved Courses/Course Accreditation

Pre-approved Courses/
Course Accreditation

We work with state agencies to ensure training is pre-approved to fulfill in-service requirements. If we are not yet approved in your state, we work with your training commission to get approval.