November New Courses AS



HR Practices for the Telecommunications Center
HR Practices for the Telecommunications Center
Lisa Fulton, ENP
Emergency Number Professional
TN-State TERT Coordinator
NENA Education Advisory Board Member
TECB Training Committee Board Member
TN-APCO Chapter Secretary/Treasurer

Hours: 1
Intimidated by HR? You don’t have to be! This course explains the laws pertaining to FMLA, ADA, and hiring in basic terms. Real-world examples will clarify their purpose and we will further separate myth from fact by examining what they mean for daily operations in the PSAP. Attendees will walk away with an understanding of the most common HR issues and resources to help learn more.