This course features fundamental leadership concepts designed to enhance the overall knowledge, skill and ability of line function employees from public safety, government sector and private sector organizations who are preparing for future leadership roles within the organization. The course is primarily designed for those personnel either preparing for future advancement or aspiring to improve overall individual performance, while enhancing an understanding of basic leadership concepts. The course is also open to current leaders who have not received formal supervisory training, but wish to enhance personal leadership knowledge, skill, and ability.
Responding to an Active Violence Event
This course is designed to define terms associated with an active violence event, to identify tactics used by first responders with which the telecommunicator may not be familiar, and to discuss options when a person finds themselves in an active violence event.
Lisa Fulton, ENP
Interpersonal Communication skills are essential for developing working and personal relationships. This course will explore the various skills involved with Interpersonal Communication. It will introduce you to why these skills are beneficial, how they are used, and when to use them. It will also cover the importance of handling confrontation properly, identifying triggers that could cause you to lose your temper, and how to manage difficult relationships.
Lisa Fulton, ENP
This one-hour session will cover various personnel issues and explore options for addressing these issues. Supervisors often feel frustrated and helpless when confronted with negative behaviors from their employees. This course will review successful tactics that can be used to help guide the employees back to positive productivity.
Autism Awareness for First Responders
This course will provide tools for the awareness of behaviors that might indicate an autism spectrum disorder or closely associated cognitive disability. This awareness will increase the likelihood that officers will respond more safely and effectively by having a basic understanding of why certain persons behave the way they do.