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About the Course
The ultimate goal of peer support is to enhance well-being of agencies and
their telecommunicators. This course covers the basics of peer support as well
as its benefits and provides strategies you can use to provide basic peer
support.
Your Instructor
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Michelle Lilly
Dr. Michelle Lilly has studied the physical and mental health of public safety professionals over the past decade. She is among the first to publish data on the mental and physical health of 9-1-1 professionals and has worked on research projects with retired law enforcement. She is trained in evidence-based interventions for stress and mental health conditions and has experience in delivering training and intervention at the individual and group level. She has received state funding to support the development and distribution of her Saving Blue Lives training on PTSD, suicide, peer support, and resilience.