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Diversity Intelligence in 9-1-1

Duration

1 Hour

About the Course

In today’s diverse environment, it is vital to know how to navigate and embrace diversity to create a safe and effective environment in the PSAP. In this course, Carl Smith shares his expertise in how to develop a mindset of curiosity rather than judgement, build trust, and create mutual respect and understanding in relationships.

Your Instructor

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Carl Smith

With over 25 years of executive coaching, speaking, and real-life business experience, Carl's passion lies in developing people to realize their capacity and potential to succeed. Through facilitating programs of encouragement, self-discovery, and "showing up to be your best,"� he believes the possibilities are endless! He helps individuals, especially leaders, develop the personal belief and commitment that builds trust and propels organizations and people to excel and grow.
Carl has worked throughout North America and Europe, coaching and training business owners, C-suite executives, and upper and mid-level leaders, promoting best practices in inspirational leadership, collaboration, and effective communication and coaching.
Carl has worked with large, mid-size and small profit, non-profit, public and private organizations in various industries from government, agencies, manufacturing, multi-media production, sales, petroleum, public safety organizations, electric power companies and associations, insurance, healthcare and retail. He is accredited as a Certified Human Behavior Consultant (CHBC), Master Trainer and Co-Developer of DISC Personality Testing Program, Consultant Advisor for the DISC model, and Foundation of Core Values (FCVC) accredited Coach. Carl is a published author and contributing writer of DISC books, workshop products and an online DISC assessment.

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