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About the Course
Emotional intelligence is vital for building trust and connections, which leads to effective and clear communication. In this course, Carl Smith will explain how to use emotional intelligence to better communicate and engage with people to achieve mutual respect and understanding. He will cover the emotional intelligence model, communication factors, and assertive communication.
Your Instructor
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Carl Smith
With over 25 years of executive coaching, speaking, and real-life business experience, Carl's passion lies in developing people to realize their capacity and potential to succeed. Through facilitating programs of encouragement, self-discovery, and "showing up to be your best,"� he believes the possibilities are endless! He helps individuals, especially leaders, develop the personal belief and commitment that builds trust and propels organizations and people to excel and grow.
Carl has worked throughout North America and Europe, coaching and training business owners, C-suite executives, and upper and mid-level leaders, promoting best practices in inspirational leadership, collaboration, and effective communication and coaching.
Carl has worked with large, mid-size and small profit, non-profit, public and private organizations in various industries from government, agencies, manufacturing, multi-media production, sales, petroleum, public safety organizations, electric power companies and associations, insurance, healthcare and retail. He is accredited as a Certified Human Behavior Consultant (CHBC), Master Trainer and Co-Developer of DISC Personality Testing Program, Consultant Advisor for the DISC model, and Foundation of Core Values (FCVC) accredited Coach. Carl is a published author and contributing writer of DISC books, workshop products and an online DISC assessment.