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About the Course
9-8-8 will be a big part of our crisis continuum in the future by providing the right resource when police, fire, or EMS is not right for the situation. This course addresses the implementation of 9-8-8 and how it coordinates with 9-1-1 to offer crisis resolution and continuation of care beyond the first call.
Your Instructor
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Jenna Streeter
Jenna Streeter is the Director of Emergency Communications for Madison County Fire Department Communications. She is a Master of Public Administration and holds numerous 9-1-1 specific certifications. Her professional interests focus on leadership, training, policy development, and standards work. She is an active member of NENA and APCO.
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